Product Details

• Key Ingredients
  1.Micro Foam Cleanser - Purified Water, Glycerin, Palmitic Acid, Lauric Acid, Stearic Acid, PEG-32, Potassium Hydroxide, Myristic Acid, Glyceryl Stearate, Butylene Glycol, Cocamidopropyl Betaine, Potassium Cocoyl Glycinate, PEG-100 Stearate, Soapberry Leaf Extract, Acanthopanax Extract, Maltodextrin, Hydrolyzed Plant Protein, Coconut Acid, Urea, Hydroxyethyl Urea, Sodium Chloride, Orange Oil, Arachidic Acid, Lavender Oil, Wild Geranium Oil, Bergamot Oil, Monoterpenes, Rose Flower Oil, Matricaria Flower Oil, Benzoin Gum, Elemi Oil, Disodium EDTA, Phenoxyethanol, Chlorphenesin, Caprylyl Glycol, Ethylhexylglycerin, Limonene, Linalool
  
  2.Gel-to-Water Cleanser - Purified Water, Dipropylene Glycol, PEG-6 Caprylic/Capric Glycerides, Glycerin, Polyglyceryl-4 Caprate, 1,2-Hexanediol, Dimethicone, Coco-Caprylate/Caprate, Caprylic/Capric Triglyceride, Hydrogenated Lecithin, Cetyl Phosphate, Sodium Ascorbyl Phosphate, Butylene Glycol, Soapberry Leaf Extract, Acanthopanax Extract, Urea, Maltodextrin, Hydrolyzed Plant Protein, Coconut Acid, Carbomer, Tromethamine, PEG-60 Hydrogenated Castor Oil, Chelidonium Majus Extract, Orange Oil, Lavender Oil, Ethanol, Wild Geranium Oil, Bergamot Oil, Monoterpenes, Rose Flower Oil, Matricaria Flower Oil, Sodium Hyaluronate, Benzoin Gum, Elemi Oil, Disodium EDTA, Phenoxyethanol, Chlorphenesin, Ethylhexylglycerin, Limonene, Linalool
  
  3.Deep Moisture Cream - Purified Water, Glycerin, Butylene Glycol, Hydrogenated Polydecene, Cetyl Ethylhexanoate, Cetearyl Alcohol, Caprylic/Capric Triglyceride, Panthenol, Polyglyceryl-3 Methylglucose Distearate, Jojoba Ester, Bergamot Oil, Sodium Hyaluronate, Jojoba Seed Oil, Lemon Peel Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Orange Peel Oil, Myrtus Communis Callus Culture Extract, Hydrolyzed Plant Protein, Cymbopogon Martini Oil, Macadamia Integrifolia Seed Oil, Plant-derived Amino Acids, Pyrus Malus (Apple) Juice, 1,2-Hexanediol, Dimethicone, Hydrogenated Lecithin, Cetearyl Glucoside, Polyacrylate-13, Hydroxyacetophenone, Polymethylsilsesquioxane, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Polyisobutene, Caprylyl Glycol, Synthetic Beeswax, Polysorbate 20, Sorbitan Isostearate, Citric Acid, Sodium Citrate, Maltodextrin, Tocopherol, Propanediol, Indoleacetic Acid, Pentylene Glycol, Ceramide NP, Phytosphingosine, Polyglutamic Acid, Xanthan Gum, Disodium EDTA, Potassium Benzoate, Potassium Sorbate, Limonene, Linalool, Citral
  
  4.Mist Toner - Purified Water, Butylene Glycol, Propanediol, 1,2-Hexanediol, Pentylene Glycol, C12-14 Pareth-12, Irish Moss Extract, Saccharum Officinarum (Sugarcane) Extract, Ethylhexylglycerin, Hydroxyethyl Urea, Sodium Citrate, Bergamot Oil, Citric Acid, Panthenol, Lemon Peel Oil, Xanthan Gum, Citrus Aurantium Dulcis (Orange) Peel Oil, Orange Peel Oil, Maltodextrin, Hydrolyzed Plant Protein, Edelweiss Callus Culture Extract, Cymbopogon Martini Oil, Tocopherol, Drumstick Seed Extract, Sodium Hyaluronate
• Key Features
  Micro Foam Cleanser - Deep Cleansing | Ultra-fine Dust Cleansing
  Gel-to-Water Cleanser - Ultra-sensitive | Moisture Care
  Deep Cream - Low Irritation Moisture Care
  Mist Toner - Skin Texture Refinement | Moisture Care
• Recommended Type & Formulation
  Micro Foam Cleanser - Combination Skin
  Gel-to-Water Cleanser - Dry Skin
  Deep Cream - Dry Skin
  Mist Toner - Dry Skin
• How To Use
  Micro Foam Cleanser - On wet hands, take an appropriate amount of the product and lather it well. Gently massage onto the face as if giving a facial massage, then rinse off with lukewarm water.
  
  Gel-to-Water Cleanser - For morning cleansing: Apply an appropriate amount to dry or slightly damp face, excluding the areas around the eyes and mouth. Massage gently along the skin texture to remove impurities and excess sebum accumulated overnight, then rinse off with lukewarm water. For use as a first cleanser: Apply an appropriate amount to dry face, massage gently as if spreading, then rinse off with lukewarm water or wipe off with a soft tissue or cotton pad.
  
  Deep Cream - At the final step of skincare, dispense a coin-sized amount using the enclosed spatula, spread evenly over the entire face, then wrap the skin with both hands to aid absorption.
  
  Mist Toner - Close your eyes and spray evenly from a distance of 20cm, then gently pat to aid absorption. Can be used as a mist whenever feeling dry. For exfoliation: Soak a cotton pad with the toner, gently wipe the face from the inside out along the skin texture. For daily moisture pack: Soak enough content on a cotton pad, apply it to dry areas, and remove after 10-15 minutes.
  
  Precautions When Using:
  In case of any abnormalities such as redness, swelling, itching, or irritation on the area of use due to direct sunlight during or after using cosmetics, consult a specialist.
  -Refrain from using on wounded areas.
  -Handle and store with care.
  -Keep out of reach of children.
  -Store away from direct sunlight.

Payment

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

Shipping

• Shipping Method : Parcel Service
• Shipping Area : A Region.
• Shipping Cost : International Shipping Fee
• Shipping Time : 1 - 2 days
• Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
  

Returns & Exchanges

1. Address for returns and exchanges:
- [05048] 서울특별시 광진구 강변역로 2 (구의동) 광진우체국 C동 3층 물류센터

2. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

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